Privacy Policy for Isecure Insurance Brokers Private Limited

Effective Date: 29-10-2024

Isecure Insurance Brokers Private Limited (hereafter referred to as "Isecure," "we," "us," or "our") is committed to safeguarding the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, store, and share your information through our platform, accessible at [website URL], and through other interactions such as mobile applications, third-party databases, and cookies. By accessing our platform, you consent to the practices outlined in this policy.

Corporate Information:
  • Company Name: Isecure Insurance Brokers Private Limited
  • Corporate Identification Number (CIN): U74992HR2016PTC058650
  • Registration Number: 58650
  • Registered Address: D-118, Ground Floor, Sushant Shopping Arcade, Sushant Lok-1, Gurgaon, Galleria DLF-IV, Haryana, India - 122009
  • Grievance Officer/Data Protection Officer: Deepak Kumar Jha, Contact Number: 9811701312
1. Information We Collect
1.1 Personal Information:

We may collect and store information that directly or indirectly identifies you, including:

  • Name, contact details (email, phone number, address), and date of birth.
  • Financial information, such as credit/debit card numbers and KYC details.
  • Sensitive information, including health records and additional data relevant to policy issuance.
  • Information about your interactions with our platform, including IP address, device type, browser details, and activity logs.
1.2 Automated Data Collection:

We use cookies and similar tracking technologies (e.g., Google Analytics) to collect information on your interactions with our website and services. This includes device data, browser information, session duration, page views, and other non-identifiable data to improve our services.

1.3 Third-Party Information:

In some cases, we may gather information from third-party sources, including databases, insurers, underwriters, or government authorities, to fulfill our obligations to you.

2. Purpose of Data Collection

Your information may be used for the following purposes:

  • Primary Uses: Processing quotes, issuing policies, customer service, and managing your account.
  • Additional Uses: Research and marketing, where consented, and to improve user experience and platform functionality.
  • Legal Compliance: Ensuring compliance with regulatory requirements and detecting or preventing fraudulent activities.
3. Consent and User Rights
3.1 Consent Mechanisms:

By using our platform, you provide consent to this policy. Specific consents, such as for marketing, are obtained via checkboxes during registration or when filling forms on our platform.

3.2 User Rights:

You have the right to:

  • Access your personal data
  • Rectify incorrect or incomplete information.
  • Request Deletion of personal data under certain conditions.
  • Restrict Processing where applicable.
  • Data Portability, allowing transfer of your data to another entity.

To exercise these rights, please contact us at privacy@isecureindia.com. We will respond within 60 working days.

4. Data Sharing with Third Parties
4.1 Third-Party Sharing:

We may share your data with insurers, underwriters, government bodies, and analytics providers. These parties are bound by confidentiality agreements and are permitted to use your data only as necessary to perform their functions.

4.2 Legal Disclosures:

Your data may be disclosed if required by law, regulatory authorities, or for legal processes such as court orders. This includes disclosures to protect our rights, users, or the public.

5. Retention of Personal Data

We retain personal data for up to 6 years, in compliance with regulatory and company requirements. This period allows us to fulfill contractual obligations, resolve disputes, and maintain business records. Data is periodically reviewed and securely disposed of when no longer necessary.

6. Security of Your Information

We prioritize the security of your data and implement industry-standard measures, including:

  • Encryption for data during transmission.
  • Access Controls to limit data access to authorized personnel.
  • Regular Audits and security assessments.

Despite these efforts, please note that no online transmission or storage method is 100% secure.

Breach Reporting: In the event of a suspected data breach, please report it immediately to privacy@isecureindia.com. We will investigate and, if necessary, initiate a data breach response according to severity and data sensitivity.

7. International Data Transfers

Your data may be transferred outside of India for processing or storage. These transfers will adhere to applicable data protection laws and follow stringent security protocols to ensure equivalent levels of data protection.

8. Use of Cookies and Tracking Technologies

Our platform uses cookies to personalize content, improve functionality, and enhance user experience. You may manage cookie preferences via your browser settings. For more information on cookies and how they are used, please review our [Cookie Policy link].

9. Children’s Privacy

Our platform is not intended for individuals under 18 years. We do not knowingly collect personal data from minors. If we discover that we have collected data from a minor, we will delete it promptly. Parents or guardians may contact us at privacy@isecureindia.com if they believe their child has provided personal information.

10. Policy Updates and User Notifications

We may update this Privacy Policy periodically. Changes will be posted on our homepage, and users may be notified by email or in-app alerts where significant changes occur. Your continued use of our platform after changes take effect constitutes your acceptance of the revised policy.

11. Contact Information

For questions, concerns, or to exercise your data rights, please contact our designated officer:

  • Grievance Officer/Data Protection Officer:
    Name: Deepak Kumar Jha
    Phone: 9811701312
    Email: privacy@isecureindia.com
    Address: D-118, Ground Floor, Sushant Shopping Arcade, Sushant Lok-1, Gurgaon, Galleria DLF-IV, Haryana, India - 122009